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GRAEBEL first to offer standard
building protection nationwide

MAY 29, 2007 - A national moving company has become the first to adopt uniform standards to protect building surfaces coast to coast.

GRAEBEL based in Aurora, CO has implemented what they’re calling “best practice methods” designed to minimize the risk of damage to furniture, computers, and office buildings in every major U.S. market.

The move comes after six months of training resulting in every key GRAEBEL employee of every branch nationwide earning a Certified Mover diploma from the International Office Moving Institute (IOMI®).

GRAEBEL protects building surfaces with a green-tech device called a Mat-A-Door® to minimize risk of damage and the negative impact that moves have on the environment. The reusable, vinyl-covered door-size panels offer superior protection over cardboard, which most movers use and then discard after each job.

The company also hopes to woo building manager approval by pledging to look after their property in other ways such as not blocking traffic or leaving behind food wrappers.

"As Certified Office Movers, GRAEBEL is the only national moving company that is required to send proof to property managers that they protected their buildings from being damaged, disrupted or trashed," said Ed Katz, head of IOMI and internationally recognized as the expert in office moves. He also holds several patents on building protection equipment.

Besides employee training, the company has also purchased additional equipment. For customers and the buildings they move into and out of, it means a promise of uniform service in every major U.S. market.

“We’re committed to providing the same degree of consistent service regardless of which of our 52 locations customers contact,” said Chris Kline, GRAEBEL senior vice president.

“GRAEBEL is positioned to seize an opportunity in local office moving,” said Katz.

Cardboard wrapped around glass entry doors provides no protection and ends up in the landfill after the move.

Reusable Mat-A-Door® panels minimize the risk of damage from inevitable bumps and bangs and produce no disposable waste.
Coupled with a commitment by GRAEBEL Corporate to supply the tools needed to adopt and implement what they’ve learned, IOMI certification means that branches can now sell value instead of price. The company hopes to parlay their ability to offer uniform standards nationwide into a bigger slice of the national accounts business.

Other IOMI “best practice methods” protect computer components with two layers of bubblewrap. Some GRAEBEL markets also offer “boxless moves” to minimize nonproductive time companies spend packing and unpacking before and after relocating.

Instead of basing estimates on weight, which is customary for figuring the cost to move household goods, GRAEBEL now uses IOMI’s proprietary formula. Customers benefit because moves can now finish on time for the price quoted with greater reliability.

IOMI will monitor all 52 GRAEBEL locations for service standards and consistency for the next two years.

“Each branch of the company will be independently audited to make sure services delivered to the customer match those promised,” Katz said.